Have a question about a design, your order or a phone model? We’re happy to help.
Email us
Write to [email protected]. We reply within 1–2 business days, Monday to Friday, US Eastern Time.
Problem with an order?
Please include your order number and a photo of the issue. That lets us sort it out quickly, usually without any back and forth. Our Exchanges & Replacements policy explains what is covered, and our Shipping Policy covers delivery times and tracking.
Not sure which phone model you have?
- iPhone: open Settings > General > About and look at Model Name.
- Samsung Galaxy: open Settings > About phone.